COVID-19 Update

Covid-19 update: We are continuing to accept orders via the website. We have taken the advice of the World Health Organisation to reduce the potential risk to our staff, customers and the wider community. We have stepped up health and safety measures in our warehouse to ensure the safety of our team and customers, your orders will have been handled with the upmost care. All orders received are being despatched, but please expect delivery times to be longer than normal. Our returns timeframe has been extended to 45days from receipt of goods. Unfortunately our repairs and service departments remain closed at this time. We will continue to monitor the situation and resume normal working in line with government guidelines. Thanks for your patience and continued custom.

Payment

PRE-ORDER PAYMENT

Payment for pre-order items will be taken immediately, and your item will be dispatched on the specified date stated on yuor chosen item. You will be charged the total amount of the complete order which includes the value of any standard non pre-order item.

If for any reason you change your mind and require a refund please contact our customer care team who will be able to assist you.

GENERAL PAYMENT

We accept a variety of payment including Visa, MasterCard, and PayPal. However we do not accept Maestro and American Express (Amex).

Please note if you choose to pay by PayPal, your payment will be processed immediately.

By placing an order you confirm to us that the credit/debit card that is being used is yours or that you have express permission from the owner of said card to use it. All credit/debit card holders are subject to independent checks and approval processes by the card issuer. If your bank or card issuer denies payment to us, we will not be liable for any delay or cancellation with your transaction.

We take every precaution to make our site safe for you. To keep you safe online whilst shopping with us, Ingersoll use Secure Socket Layer (SSL) technology. We take extra care to keep your details safe but we cannot be held liable for any losses suffered by you or anyone else if a third party gains unauthorised access to any data you provide, unless this is caused by our negligence.

 

                If you have any queries, please do not hesitate to get in touch via the contact us page.

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